1. Card Banking
| No | Description | Term & Tariff |
|---|---|---|
| 1 | Card Banking | |
| 1.1 | Joining fee | Birr 50.00 |
| 1.2 | Annual Subscription fee | Free |
| 1.3 | Renewal fee | Free |
| 1.4 | PIN replacement fee | Birr 20.00 |
| 1.5 | Card Replacement | Birr 50.00 |
| 1.6 | Additional Card link | Birr 10.00 |
| 1.7 | ATM on US BAL inquiry | Birr 0.5 |
| 1.8 | ATM On Us statement | Birr 0.5 |
| 1.9 | ATM on us withdrawal | 0.4% amount withdrawn |
| 1.10 | Card to Card | Birr 0.5 |
| 1.11 | Card to account | Birr 0.5 |
| 1.12 | Remote on US balance Enquiry | 0.5 cents per request |
| 1.13 | Remote on us withdrawal | 0.25% |
| 1.14 | OFF US ETHSWITCH balance Enquiry | 0.25% |
| 1.15 | OFF US ETHSWITCH withdrawal | 0.25 % |
| 1.16 | Cash withdrawal on POS(Cash Advance) | 0.50% |
| 1.17 | ATM cash withdrawal (Off us ETHSWITCH) | 0.50% |
| 1.18 | E-commerce | 0.25% per transaction |
2. Mobile Banking
| No | Description | Term & Tariff |
|---|---|---|
| 2 | Mobile Banking | |
| 2.1 | Fund Transfer | |
| 2.1.1 | To own account | Free |
| 2.1.2 | To other account of the same bank | Free |
| 2.1.3 | To non-account holder | NA |
| 2.1.4 | To wallet | free |
| 2.1.5 | To other bank | as per Ethswitch |
| 2.1.6 | Utility payment | NA |
| 2.1.7 | Airticket payment | Free |
3. Internet Banking
| No | Description | Term & Tariff |
|---|---|---|
| 3 | Internet Banking | |
| 3.1 | Fund Transfer | |
| 3.1.1 | To own account | Free |
| 3.1.2 | To other same bank | Free |
| 3.1.3 | To non-account holder | Not functional |
| 3.1.4 | to other bank | NA |
| 3.1.5 | Utility payment | NA |
| 3.1.6 | Airticket payment | free |
4. Mobile & Agent Banking
| No | Description | Term & Tariff |
|---|---|---|
| 4 | Mobile & Agent Banking | |
| 4.1 | Sending Money | |
| 4.1.1 | To other same bank wallet account (Wallet to Wallet) |
1-200 - Birr 3.00 201-500 - Birr 6.50 501-2000 - Birr 10 2001-5000 - Birr 14 5001-10000 - Birr 25 > 10,001 - Birr 45 |
| 4.1.2 | To other bank Wallet account | Not Functional |
| 4.1.3 | Bill Payment | 1-200 - Birr 3.00 201-3000 - Birr 1.5% > 3000 - Birr 45.00 |
| 4.1.4 | Bulk Payment | Birr 5.00/Transaction |
| 4.2 | Cash Withdrawal | |
| 4.2.1 | At Agent location | 1-200 - Birr 5.00 201-500 - Birr 7.00 501-2000 - Birr 8.50 2001-5000 - Birr 12 5000-10,000 - Birr 15 10,000-20,000 - Birr 18 > 20,001 - Birr 22 |
| 4.2.2 | At Branch premises | Free |
| 4.3 | Cash Deposit | |
| 4.3.1 | At Agent location | Free |
| 4.3.2 | At Branch premises | Free |
| 4.4 | Agent Commission | |
| 4.4.1 | Cash Deposit | 1-500 - Birr 2.50 501-2000 - Birr 3.20 2001-5000 - Birr 4.00 5001-8000 - Birr 5.00 8001-10000 - Birr 6.50 10001-20000 - Birr 7.50 >20001 - Birr 10 |
| 4.4.2 | Cash Withdrawal | 1-500 - Birr 3.00 501-2000 - Birr 4.00 2001-5000 - Birr 5.00 5001-10,000 - Birr 7.00 10,001-20,000 - Birr 8.00 >20,001 - Birr 10.25 |
| 4.4.3 | Customer registration | Birr 10.00/registration |
| 4.4.4 | Airtime recharge | 5% |